Does it matter whether the property is in Wales or England?
Yes - renting law is one of the clearest examples of Wales and England parting ways. In Wales, the Renting Homes (Wales) Act 2016 overhauled the system in December 2022, replacing most tenancies with "occupation contracts" and changing the notice periods, paperwork, and landlords' obligations along with it. England has taken a different route: the Renters' Rights Act 2025 removed Section 21 "no-fault" evictions and replaced assured shorthold tenancies with a new framework. The result is that an otherwise identical dispute can be handled quite differently depending on which side of the border the property sits — so advice needs to start with location, not assumptions.
How does a landlord end a tenancy now?
Bringing a tenancy to an end has become more procedural in both nations, and a notice served incorrectly can cost a landlord months of delay. In Wales, ending an occupation contract without fault requires six months' notice, and it can't be served in the first six months of the contract. In England, with Section 21 no longer available, landlords must show a specific ground — such as rent arrears, or wanting to sell or move back in — before a court will grant possession. For tenants, this means an eviction is only lawful if the correct process is followed; for landlords, it means the notice and grounds need to be right first time. We act for both sides, and our focus is making sure the process is followed properly, whichever side of it you're on.
Repairs, deposits, and unlawful eviction
Beyond possession disputes, most issues come down to disrepair, deposits, or a tenant being removed the wrong way. Landlords in both Wales and England have a duty to keep rented properties fit for habitation and in good repair, and a tenant who isn't getting that can require the work to be done and claim for any loss suffered. Deposits must sit in an approved protection scheme, with deductions limited to genuine damage, unpaid rent, or loss beyond normal wear and tear — and a free adjudication service exists if landlord and tenant disagree. Forcing a tenant out without following the correct process — changing locks, cutting off utilities, or similar — is an unlawful eviction. It's a criminal offence, and one that can lead to significant damages being awarded.
Who we act for
We act for both landlords and tenants in residential disputes across the Valleys, Cardiff, and the wider South Wales area, as well as further afield across Wales and England — whatever stage you're at, from staying in your home, to recovering possession, to sorting out repairs or a deposit dispute.
How we help
Renting disputes tend to be urgent as well as stressful, so our starting point is always a clear, honest view of where you stand and the most practical way forward. Many of these disputes are resolved through negotiation rather than a contested hearing, and that's the route we'll look for first wherever it's genuinely in your interest. See our Dispute Resolution page for the wider picture, or contact us to talk through your situation.